📜 Terms & Conditions – MS Enterprises

Welcome to MS Enterprises

These Terms & Conditions govern your use of the MS Enterprises website and services. By accessing or placing an order with us, you agree to comply with the terms stated below.

🏢 Business Model

MS Enterprises operates as a General Order Supplier (GOS) specializing in imported furniture. We are a fully online-based business and do not operate any physical outlets or showrooms.

All products are supplied through verified import channels and delivered directly to the customer’s address.

🛒 Orders & Confirmation

• All orders are subject to availability and confirmation

• Order confirmation will be provided via WhatsApp or call

• MS Enterprises reserves the right to cancel or refuse any order if necessary

• Customers must provide accurate details for smooth processing

💰 Pricing & Payments

• Prices are subject to change without prior notice

• Payment terms will be shared at the time of order confirmation

• Full or partial advance payment may be required depending on the product

• Orders will only be processed after payment confirmation

🚚 Delivery Policy

• We provide doorstep delivery service only

• Delivery time depends on product type, availability, and import schedule

• Delays may occur due to logistics, customs, or unforeseen circumstances

• Customers will be informed of estimated delivery timelines

📦 Product Information

• All products are imported and may slightly vary in design or color

• Product images are for reference and marketing purposes

• MS Enterprises ensures quality sourcing but minor variations may occur

🔁 Returns & Refunds

• Returns are only accepted in case of damaged or incorrect items

• Customers must report issues within 24–48 hours of delivery

• Refunds or replacements are subject to product inspection

• Customized or imported special orders are non-refundable

⚠️ Liability

MS Enterprises is not responsible for:

• Delays caused by courier or customs

• Improper use or handling of products after delivery

• Indirect or consequential losses

📲 Communication

All official communication will be conducted via:

• WhatsApp Business

• Phone calls

• Official MS Enterprises email (if applicable)

🔒 Policy Updates

MS Enterprises reserves the right to update or modify these Terms & Conditions at any time without prior notice. Customers are encouraged to review this page periodically.

📍 Agreement

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.